Your data, respected

Privacy policy.

How HUSTLEd Pilates collects, uses and looks after your personal information.

Last updated: 25 June 2026

This Privacy Policy explains how HUSTLEd Pilates (“HUSTLEd”, “we”, “us” or “our”), located at 124 Queen Street, St Marys, NSW 2760, collects, uses, stores and discloses your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using this website or contacting us, you agree to the practices described below.

Information we collect

We only collect information that helps us respond to you and run the studio. This may include:

  • Contact details — your name, email address and any message you send through our contact form.
  • Booking & membership details — information you provide when you sign up for a class, pack or membership through our booking provider.
  • Technical data — basic, non-identifying information such as your browser type, device and pages visited, collected to keep the site secure and working.

How we use your information

We use your information to respond to enquiries, process and manage class bookings and memberships, provide customer support, keep you informed about your account or classes, and improve and secure our website. We do not sell your personal information to anyone.

Third-party services

We use a small number of trusted third-party services to operate this website. Each handles your data under its own privacy policy:

  • Formspree — processes and delivers contact-form submissions to us.
  • Our booking provider (Serenity Bookings) — handles sign-ups and payments for classes and memberships.
  • Cloudflare — hosts and delivers this website and helps protect it from abuse.
  • Google Maps — displays our studio location.

Cookies

This website may use essential cookies and similar technologies to function correctly and keep it secure. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

Storage & security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. Information you submit is transmitted over secure (HTTPS) connections. While we work hard to safeguard your data, no method of transmission or storage is completely secure.

Retention

We keep your personal information only for as long as needed to provide our services and meet our legal and record-keeping obligations, after which it is securely deleted or de-identified.

Your rights

You may request access to the personal information we hold about you, ask us to correct it if it’s inaccurate, or ask us to delete it where we’re able to. To make a request, or if you have a privacy concern, contact us using the details below.

Children’s privacy

Our website is not directed at children under 16. Where services involve minors (for example, in relation to family memberships), we collect information from a parent or guardian.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “last updated” date revised accordingly.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

This page is provided as general information and is not legal advice. Please review and tailor it to your business before relying on it.